Privacy policy

1. About us

protection and includes health information. Ball Magnets only collects sensitive information where it is
reasonably necessary to allow us to for our functions or activities and:1. About us

We love AFL and we want to build an online platform that connects and inspires the next generation of young football athletes, including through the provision of our application titled “Ball Magnets” which is a training aid that provides training services, features and content to assist users to improve and develop their AFL football skills and / or improve their fitness (Ball Magnets App).

For us to provide the best service we can offer, we need to know a bit about you. We know that the personal information you give to us about yourself may be sensitive, and we take the protection of this information very seriously.

This Privacy Policy is for Ball Magnets Pty Ltd (ACN 640 796 176) (collectively Ball Magnets, we or us). It describes what kind of personal information we might obtain from you, what is done with it, and what you can do about it. If you have any questions about this, you can contact our Privacy Officer using the details listed below:

Privacy Officer

Email: privacy@ballmagnets.com.au

Post:

Privacy Officer
Ball Magnets Pty Ltd
35 Market Street
South Melbourne VIC 3205

2. What Personal Information do we collect?

2.1 What is Personal Information?

The Australian Privacy Act 1988 (Cth) (Privacy Act) defines "personal information" as information or an opinion about an identified individual, or an individual who is reasonably identifiable:

whether the information or opinion is true or not; and
whether the information or opinion is recorded in a material form or not.

Any time we use the term “personal information” in this policy, we are referring to this legal definition of the term.

In general terms, personal information is information or an opinion about someone who can reasonably be identified. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

2.2 What kinds of Personal Information are collected?

We need to collect different types of information about you in the course of carrying out our business operations and activities, including making the Ball Magnets App and our website available to our customers and users. The main way we collect personal about you is when you give it to us. However, we may also collect personal information about you indirectly from publicly available sources or from third parties.

We have given some examples of the personal information we may directly or indirectly collect about you below. We try to only collect the information we need for the particular function or activity that we are carrying out or service we are providing.

Information obtained from you directly:

We may collect some or all of the following information from you directly:

your full name;
your email address;
your postal address;
your mobile number;
your gender;
your date of birth;
the team or club that you play for;
the names of any leagues/associations you are affiliated with;
the position or positions you play;
your favourite AFL/AFLW player;
the AFL/AFLW football club that you support;
your credit card or payment details (including through third party payment processors);
any other information collected as part of a job application; and
any other information collected for a new employee.

We may also collect some information that is not personal information because it does not identify you or anyone else. For example, we may collect anonymous answers to feedback surveys or aggregated information about how the Ball Magnets App or our Website is used.

Sensitive information

Sensitive information is a subset of personal information that is generally afforded a higher level of privacy protection and includes health information. Ball Magnets only collects sensitive information where it is reasonably necessary to allow us to for our functions or activities and:

you have consented to the collection of this sensitive information; or
we are required or authorised by or under law (including the Privacy Act) to do so.

The sensitive information we may collect about you includes:

your medical conditions or medical requirements; and / or
information about your mental wellness;
information about your physical characteristics (for example your height, weight, fitness level or goals and body measurements).

Provided you consent to the collection of your sensitive information, we will only use and disclose your sensitive information for the primary purpose for which it was provided, for example, to provide you with access and use of the Ball Magnets App and its content.

Other, indirect information we may collect about you:

The types of indirect personal information we may collect about you include:

details of products and services we have provided you and relevant correspondence;
details of your use of the Ball Magnets App;
your fitness, training or exercise activity and data that is generated through your use of the Ball Magnets App including any activity data that may be generated by connected devices or activity trackers (such as a heart rate monitor or sports watch);
details of your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour (including through cookies or tracking technologies);

2.3 How do we collect your Personal Information?

We collect your personal information:

when you interact with our Website or the Ball Magnets App (including during the user registration process);
when you purchase our products, merchandise or equipment (Products);
as part of the normal running of our Website or the Ball Magnets App;
when we analyse your training preferences and usage of the Ball Magnets App;
when you agree to obtain any other services from us that we may offer from time to time;
from our third-party providers (including any third-party payment processor or third parties that provide marketing or data analytics information or insights to us);
during conversations between you and our representatives;
through any written communications you have with us;
when you apply for or attend a Ball Magnets event;
from job applications or during new employee onboarding; and / or
from your authorised representative (if you have one), parent or guardian.

3. Why do we collect it?

3.1 Why we collect your personal information

We collect your personal information so that we can provide you our best services and so we can let you know what we can offer you. In particular, we may use your personal information to:

enable you to access and use the Ball Magnets App and our Website;
enable you to purchase our Products;
enable you to obtain other services we may offer you from time to time;
facilitate purchase and delivery of our Products and services;
communicate with you;
offer you promotions on our Products and services;
maintain internal records for administrative purchases;
troubleshoot any issues with our services and improve them;
invite you to participate in marketing surveys or to allow you to provide your feedback or suggestions; and / or
recommend our most relevant Products and services to you.

3.2 Advertising and marketing materials

From time to time, we, including in through our Ball Magnets App or Website, may have new features, Products or promotions that we want to share with you. If you are willing to receive them, we may send you messages or advertisements about these things via the Ball Magnets App, our Website, your email, SMS, phone or mail. We will send these communications in compliance with applicable marketing laws (including the Spam Act 2003 (Cth)).

You can choose to not receive these communications from us at any time and you may opt out by following the opt-out instructions that can be found in any of these communications or you can contact us at privacy@ballmagnets.com.au.

If you choose to opt out, please note that you will still receive communications from us which are necessary for facilitating your use of the Ball Magnets App or Website or for accessing or purchasing any of our other Products and services.

4. What do we do with your personal information?

4.1 How do we store your personal information and is it secure?

We are committed to ensuring that the personal information we collect is secure.

We will store your personal information with our cloud services provider (currently Microsoft Azure). By default, your personal information which is stored on Microsoft Azure servers is encrypted. See https://docs.microsoft.com/en-us/azure/security/ for more detail on security of the Microsoft Azure servers.

Access to any local copies or instances of your personal information that are held or stored at our premises, site or that are otherwise in our care will be restricted to our authorised personnel on a need to know basis only. We will take appropriate measures and use reasonable care to safeguard personal information held or stored at our premises or site from unauthorised access, misuse, interference, modification and disclosure. This includes monitoring internal staff access and putting in place suitable physical, electronic and managerial security procedures.

We cannot guarantee the security of any information that is transmitted to or by us over the internet, and we note that the transmission and exchange of information is carried out at your own risk. But we do take the security of your information seriously and will take measures to safeguard against unauthorised disclosures of information within our control.

4.2 Who do we share it with?

We may share personal information with:

our employees, contractors and/or related entities;
credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for Products or services we have provided to you;
legal authorities if required by law;
sponsors or promoters of any competition or promotional activity we run;
third party service providers to assist with providing our products and services, which may be parties that are located or store data outside of Australia (e.g. IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators); and
third parties to collect and process data, such as Google Analytics (which may include parties located, or that store data, outside of Australia).

We will not sell your personal information to other people, and always aim to use your information to provide you with a suitable service.

It is unlikely that we will disclose your personal information to overseas recipients except in the necessary scenarios described above.

Where we do disclose your personal information to third parties based overseas, we are required to take reasonable steps to ensure that the third party does not breach the Australian Privacy Principles (forming part of the Privacy Act) unless:

you have given us your consent to disclose personal information to that third party without ensuring their compliance with the Australian Privacy Principles; or
we believe that:

the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the Australian Privacy Principles; and
we can enforce the law or binding scheme; or
the disclosure is required or authorised by an Australian law or court/tribunal order.

You acknowledge that overseas third parties may not be regulated by the Privacy Act and the Australian Privacy Principles. If any third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.

5. Anonymity, accessing or changing your information

5.1 Anonymity

Where practicable we will give you the option of not identifying yourself or using a pseudonym in your dealings with us.

5.2 Accessing or changing your information

You have the right to request access to the personal information which we have about you. You can access or change this personal information either via the relevant parts of the Ball Magnets App or Website, or by contacting our Privacy Officer. Before we provide you with access to your personal information, we may require you to verify or prove your identity. Additionally, if your request for your personal information requires substantial effort from us, we may need to charge you a reasonable amount for this. We will not charge for simply making the request and will not charge for making any corrections to your personal information.

6. Your choice

Ultimately, it is up to you whether you want to share your personal information with us or not. In order for us to provide you our Products and services, we will need certain information, and you will not be able to access or purchase our Products and services without providing that information.

7. Cookies

A cookie is a small text file that is stored on your device when you visit websites. It represents information to the website that assists with providing you a better browsing experience. Cookies provide information in relation to your browsing behaviour, but generally will not identify you.

We use cookies on the Website to help us give you a more tailored experience and remember your preferences.

You can manage the cookies by using your browser if you feel uncomfortable about them. However, please note that removing or blocking the cookies can affect your browsing experience and the Website’s functionality.

8. Links

Our Website or the Ball Magnets App may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices.

9. Who can you complain to?

If you have any concerns about this Privacy Policy or how we have treated your personal information you can contact our Privacy Officer – we have listed their contact details below:

Privacy Officer

Email: privacy@ballmagnets.com.au